The Karamba Casino was founded in 2005 and has a certain amount of experience in gambling. The focus of the provider is clearly on the slot machines and scratch cards, which are offered in many variations. Beyond that the offerer can score however still with further aspects. Exclusive promotions are held almost daily, in which free spins and bonus credits are awarded. All sorts of good reasons to take a closer look at the casino in a comprehensive test. In addition to the games offered, I also looked at the company itself, the software used and the work of the customer support team.
My Karamba Casino Rating
Other aspects, such as the bonus, the payment method or the mobile app, are only briefly touched on here and will be dealt with in detail later in separate tests. So if you can imagine opening an account with Karamba after reading this test report, you can also take a closer look at the respective areas of the provider in detail.
My Karamba experiences with the game offer
From the broad masses, a casino today still stands out best by its range of games. After all, every player has different tastes and is therefore interested in different games. Which these are in detail, I will introduce in the following sections. At the same time, I will also give an outlook on the live dealer games, the mobile app, the payout odds and the betting limits.
The game offer in numbers
In total, the casino offers almost 800 games from outstanding game developers. These are divided into the categories of slot machines, roulette, blackjack, video poker and table games. However, the provider’s clear flagship sector is the slot machines, which are available in 110 different versions. Particularly popular at present are for example “Monaco Glamour” and “Legend of Tera”. In addition, “Cosmic Fortune” and “Fantasy Realm” also enjoy enormous attention, as these are two of a total of four jackpot games. The offer is supplemented by four roulette variants, 19 arcade games, 74 scratch cards, one table game, three video poker games and two blackjack tables. Compared to other providers, the offer at Karamba is still somewhat reserved, but still offers a lot of potential
In addition to the slot machines, it is the online scratchless games, such as “Treasure Island”, which are supposed to inspire the players. The special game variants of European Roulette and Solo Blackjack are also worth seeing. In view of the rather meagre offer of roulette and blackjack tables, Karamba has taken a sensible step here to make the portfolio still presentable. The same applies to the arcade games and the selection of the video poker gaming equipment, because in comparison with other providers, the casino still has to do some rework here. With games like “Fast Hands” or “Jacks or Better” promising games are already available.
Live Dealer Games from the market leader
The live casino area of Karamba is still quite new, but since the offer is provided by Evolution Gaming, you can look forward to good HD streams. More than 30 tables are available for playing Blackjack, Roulette or Baccarat. The exact composition of the game offer and the table limits can of course be found in my field report on the Karamba Live Casino.
Small but nice mobile app
But already now there is a Karamba Casino App. Apple users can download it directly from the App Store and it is available as a web app for all other players with other mobile devices. A total of 30 games can be played while on the move, including the game hits from NetEnt and Amaya. Detailed experiences and assessments of the mobile version can be found in the Karamba App Test.
Karamba Casino Promotion
Terms & Conditions:
Min. deposit: £10.
Max. bonus: £50.
Offer valid on first deposit.
Offer only applies to new players.
games are given as follows: 20 games and 100% bonus upon first deposit. Another 40 games are given upon deposit on the second day after the first deposit (min £20), and an additional 40 games are given upon deposit on the third day (min £20).
Winnings won with games that require deposit, have to be wagered 35x.
Bonuses that require deposit, have to be wagered 35x.
www.karamba.com Welcome Bonus – 100% bonus on your first deposit up to £50 Unless otherwise stated. This bonus only applies for deposits of £10 or higher! All you need to do is just deposit the money in your www.karamba.com account and you will receive this bonus instantly!
Free Games bonus:
o All free games credited to a player’s account must be used within 1 day from when the offer was granted. Unused free games will be removed from the account thereafter.
o Free games are considered as a bonus and must be wagered before any winnings can be cashed out. The free games bonus is calculated as the total value of the winnings received through the use of the free games. The total value of such credit shall be subject to the wagering requirements set out below.
o Any and all free games bonus(es) shall be subject to the standard bonus policy detailed hereby.
o Players, who initiate a deposit in order to receive free games as part of a deposit offer, MUST wager their deposit amount before initiating a withdrawal. Players who withdraw their deposit without wagering will lose the free games earned from the deposit or if used, any winnings earned from the free games.
o The above terms also apply to 20 FREE games ON YOUR FIRST DEPOSIT
All betting limits at a glance
Pleasing for the beginners are the current limits at the slot machines. Although there is a relatively large selection, the same limits apply to all slots. Participation in the game is possible from as little as 0.01 Euro. This means that newcomers in particular can get to grips with the casino and play the Karamba games with a small stake, for example to try out a new game. On the other hand, if you have more experience or perhaps already know the games, you can also play with a bet of 200 euros per roll spin. Real high rollers will probably not be entirely satisfied with this, but the broad mass of casino players will feel comfortable in these spheres.
According to our test report, the limits in the other areas of the casino are similarly beginner-friendly. Blackjack, for example, can be played from a stake of just 0.25 euros, which clearly undercuts the general average of 1.00 euros stake. However, the upper limit is also reached quite quickly, because more than 100 euros cannot be bet at the blackjack tables. If you like to play with higher stakes, you might want to watch the video poker and arcade games instead. Here the minimum bet is 0.01 euros, with the upper limit set at 200 euros. The only way to go even higher is at the roulette table. Here you can bet up to 500 Euros. A minimum bet of 1.00 Euro is always required.
Consistently very high payout odds
Important for all players are of course the payout odds of the provider. Blackjack tables in particular are proving to be very profitable here, as the RTP here is between 99.51 and 99.53 percent. The company also has similarly good figures for video poker. Here the payout rates are between 95.99 and 98.34 percent. It is slightly surprising that the video slots with payout ratios of 94.00 to 96.00 percent are slightly above the classic slots. Here the RTP is 93.00 to 95.00 percent. The values are relatively low in the table games. Here the RTP lies between 93.50 and 94.00 per cent. You will find much better payout rates in the 2by2 gaming casinos, which I have put through their paces for you in my experience report.
Overall, the provider is doing very respectably. I could not necessarily find any top values here, but there are no odds below 93 percent. Quite interesting are the payout values of the video slots, because these are usually lower than on the classic slot machines. However, my Karamba experience has shown that the payouts of the table games need to be improved, because with 94 percent you are already close to the limit.
Overview of the software and website
The producer of the offer is the company NeoGames, which not only created the website, but also worked as a game developer. In addition, the casino has also engaged other game providers. With NetEnt and Amaya even very prominent figures in the industry, who can score points with exclusive games. For example, the jackpot slot “Rags to Riches” is found exclusively in Amaya’s game collections. In total, the website is offered in ten different languages, including German, English, Spanish, Swedish, Finnish and Japanese.
With NeoGames, NetEnt and Amaya, Karamba can point to prominent developers, all of whom have made a valuable contribution to the site. Although the majority of the content is from NeoGames, NetEnt and Amaya have also integrated real highlights with “Elements” and “Sushi Express”. Anyway, the game providers have done a good job, because most of the slot machines are video slots. So there is a wide choice between classics like Guns N’ Roses and novelties like “Double the Devil” or White Buffalo. The casino offer is completely available as instant play. A download is not planned, but is not required, because so far you can do without a download variant. This is not least due to the good technical processing, because the page structure works fast and the games load and run without problems. Of course it is convenient that neither free memory nor system requirements have to be considered. Only a current version of the Flash Player is urgently necessary.
In general, the casino scores well in my Karamba rating with a very fresh and modern design. This is not based on the “classic casino designs”, but comes around the corner with a very individual design. Especially at the beginning newcomers might have some problems with the navigation. Although the whole site makes a very orderly impression, some subitems are not to be discovered at first sight. But after a certain period of getting used to it, this will disappear. On the other hand, the exclusive demo mode clearly has its advantages. With this mode the games can be tested directly and without problems. A registration is not necessary and the navigation can also be tested a little bit.
The company behind the Karamba Casino
Behind Karamba is Aragon International Ltd, which has its headquarters on the Mediterranean island of Malta. The serious company was founded in 2005 and holds a Maltese lottery and gambling license.
Awards has not yet been able to catch up with the casino, even though they specialize in the casino’s offerings. Other iGaming products such as bingo or lottery are not offered.
My Karamba experience with customer support
The support was also fully convincing. It can be accessed via various communication channels, such as live chat, e-mail, telephone or fax. Although the live chat is “only” available daily from 8 a.m. to 1 a.m., customer support is available around the clock. Pleasing for all German players: The staff speak German and are all very competent and friendly. The live chat in particular makes a good impression, because here the players’ questions are answered within a few moments. Experience shows that the staff also help quickly in case of problems. Anyone who writes an e-mail can usually look forward to a reply within 24 hours. Since the support is available around the clock, even inquiries on weekends are answered quite promptly.
Important details about security and gambling licenses
Due to its location, the company holds its licenses in Malta. Karamba Casino has a total of four different licenses, all of which have been issued by the Malta Lotteries and Gaming Authority. The player is therefore assured of the utmost seriousness, which is regularly checked by independent institutions. Rip-off and fraud can be excluded by the licensing. In addition, however, the focus is also on player protection, as this has gained enormously in importance in recent years. All payments and forms are therefore encrypted using 128-bit SSL encryption, which is also used in online banking, for example. In addition, the operator always uses the latest firewall, which protects against viruses and trojans.
Further player protection, in the sense of gambling addiction, is achieved through cooperation with the organizations GamCare and Gamblers Anonymous. This allows the player to set several options that protect against excessive gaming enjoyment. Adjustable deposit limits are also part of the program, as well as a possible activity restriction for up to six months. In addition, the player can also be completely blocked by requesting a self-blocking from customer service. The protective mechanisms are supplemented by reality checks and automatic session time limits. These automatically terminate the session as soon as too long a period has been reached.
An independent auditing organization ensures the regular operation of the game and the casino’s payout odds. At Karamba this is iTech Labs, which also publicly announces the payout odds after the test. This is another independent body that does its part to verify the seriousness of the casino. More details can be found in the Karamba terms and conditions.
Good yield of bonus points
Unfortunately, the casino cannot earn any extra points in the Awards and Honors category. So far no award has been won, so here is the zero for now. However, the provider earns full points in the Promotions category. There is an enormous variety here, because Karamba offers interesting offers every day. So there are always different bonuses and free spins can be earned daily. In the category Special Games I give an extra point, because the selection here is not so convincing. There are indeed four jackpot games, but compared to other online casinos, this is still a little too little.
The casino gets its full yield in the loyalty program category. Here an interesting model is offered, which promotes a seven-tier loyalty program. Each stake is rewarded with bonus points, which can be exchanged later. For a 20 Euro stake there is one bonus point. Additional incentive is provided by the ranking lists. The additional offers also make a very good overall impression. Here, too, there is a full score, because Karamba offers daily and monthly additional promotions. In addition, you can also invite your friend to the casino. At the same time, all players can benefit from interesting bonus offers. There are enviable promotions every day, which are complemented by a very remarkable loyalty program. All in all, this brings the company up to six bonus points in my Karamba Test.
Conclusion: Top game manufacturers and a strong supporting program
What I noticed most positively at Karamba Casino was the beginner-friendly table limits. These are particularly invitingly low in video poker and at the slot machines. In addition, the detailed game instructions, which make understanding noticeably easier, also stand out. In addition, there is a well-structured demo mode, with which the entire offer can be tested. At the same time, the payout rates were also very pleasing, as no value here was below 93 percent. With regard to the range of games on offer, the enormous selection of scratch cards, which, along with the slot machines, make up the largest part of the offer, should be mentioned in particular. Another positive aspect is the user-friendliness of the payment methods for deposits and withdrawals. This means that every new customer can easily make deposits and withdrawals with their Visa credit card. Karamba demonstrates what makes a beginner-friendly casino.
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