Punter claims William Hill owe him £22,000 for football bet
A furious punter claims William Hill owes him £22,000 for a winning football predictor bet.
Jake Stevens, 26, was told by the bookmaker he had won £25,000 for correctly guessing how many goals would be scored in six games.
But William Hill has admitted there was a ‘computer error’ and later informed Jake his prize was actually £2,600.
Jake, an IT manager from South Ockendon, Essex he placed the bet on six matches last Saturday, including the clash between Liverpool and Arsenal.
This money is shared between everyone who wins by correctly predicting the number of goals in six selected games.
On Sunday, Jake went out celebrating with his family after being told he was one of two winners who would share the £50,000 prize.
His winning slip even informed him the return would be £25,000.
But it emerged that he was one of 19 winners so his prize was much less than expected.
Jake, whose partner Leah is due to give birth in two weeks, said: ‘I feel absolutely devastated because that £25,000 would have been life changing.
So to have that taken away from me, I really, really struggle with.
It is a lot of money to lose.
Jake claimed he has been in contact with other winners of the football predictor competition last weekend, who were also initially informed their cash prize was much higher than the actual amount.
He said: ‘The way William Hill have handled this situation is a complete mess and to then just offer an apology is absolutely insulting.’
In an email to Jake, the bookmaker explained that when Jake collected his slip their computer system calculated his winnings on a ‘regional rather than company level’ because of a ‘computer error’.
The email stated that this meant Jake was ‘given a slip indicating that his returns were £25,000, instead of £2,631.58’.
A spokesperson for William Hill said: ‘Football predictor is a weekly free to enter competition that has a prizepot of £50,000 that is shared by those who correctly choose the number of goals in six selected matches.
‘There were a number of winners this weekend, and unfortunately some of these customers were informed of an incorrect prize due to a technical issue.
‘We are in the processes of contacting all the customers who we are aware have been directly affected by the problem.’
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