Last Updated: March 7, 2026
At Lotus Asia Casino we go to great lengths to protect your privacy. We stay on top of any and all developments to ensure your safety & security. If this Privacy Policy is translated into another language and there is inconsistency between the English version and the translated version, the English version will be taken as correct.
When you use our services, you're trusting us with your information. We understand this is a big responsibility and we go to great lengths to protect the Personal Information and Data you provide us with. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and the requirements established by relevant data protection regulations.
We have strict procedures and security measures in place to ensure that once we receive your information, unauthorized access is prevented in order to ensure the integrity of your personal data.
We need to collect Personal Data in order for you to make use of our online casino services. Below follows an outlay of the type of information we collect:
Personal Information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. This includes:
All depositing players will be contacted telephonically by our support staff to verify account details when you first register your account.
Documents required for verification include:
We may collect specific types of connection details including: device's unique identifiers (UDID, MAC address), browser fingerprinting, IP address and geo-location data.
Cookies are used to:
Types of cookies we use: Session cookies (temporary), Persistent cookies (saved for fixed period), Third party cookies (analytics), and Flash cookies (for gameplay).
Your information is not compromised at any time because all information is encrypted, safe and secure. We maintain:
Our online Casino(s) will retain the relevant customer data for a minimum period of five years after the end of a relationship with a customer.
We do not rent, sell or share your Personal Information with third parties except:
Under GDPR, you're welcome to request an update, change, restriction or erasure of your Personal Information. You may request a copy of your Personal Information within 30 days of request.
None of our services is suitable for persons under the age of 18 years. If you are not Legally of Age, you should not download or use our services nor provide any Personal Information to us.
If you feel that your privacy was not treated in accordance with this Privacy Policy, or if you know of any person that attempted to abuse our services, please contact us:
Email: support@lotusplayersclub.com
Toll-Free: 1 866 403 6954