Privacy Policy - Lake Palace Casino
Last Updated: March 6, 2026
1. Introduction
Lake Palace Casino ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Date of birth and age verification documents
- Payment and billing information
- Gaming preferences and history
- Communications with customer support
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Verify your identity and prevent fraud
- Comply with legal and regulatory obligations
- Send promotional communications (with your consent)
- Monitor and analyze trends and usage
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All transactions are protected by 256-bit SSL encryption.
6. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure ("right to be forgotten")
- The right to restrict processing
- The right to data portability
8. Age Restrictions
Our services are intended for users who are at least 18 years of age. We do not knowingly collect personal information from individuals under 18. If we discover that a person under 18 has provided us with personal information, we will delete such information immediately.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@lakepalacecasino.com
Phone: 1-800-253-5048
Address: San Jose, Montes De Oca, San Pedro, Ofident Building, Office 3, Costa Rica