Privacy Policy

📋 Information We Collect

We collect information to provide secure, fast, and personalized gaming services:

• Account Information: Name, email, date of birth, phone number, and physical address for KYC verification
• Financial Data: Crypto wallet addresses (hashed), transaction IDs, deposit/withdrawal history
• Device Information: IP address, browser type, operating system, device ID
• Gaming Data: Game preferences, session duration, betting history, win/loss records
• Communication: Live chat logs, email correspondence, support tickets

🍪 Cookie Policy

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for site functionality: login sessions, security tokens, and preference storage. Cannot be disabled.

Analytics Cookies

Help us understand site usage: Google Analytics, Hotjar. Collected anonymously.

Marketing Cookies

Used for affiliate tracking and promotional offers. Only set with consent.

Cookie Name	Provider	Purpose	Duration
session_id	Big Dollar	User authentication	Session
_ga	Google	Analytics tracking	2 years
affiliate_id	Genesys	Commission attribution	30 days
cookie_consent	Big Dollar	Preference storage	1 year

🔐 How We Protect Your Data

We implement industry-leading security measures:

• Encryption: TLS 1.3 for all data transmission, AES-256 for stored data
• Anonymization: Crypto transactions use hashed wallet addresses
• Access Controls: Role-based access for employees, 2FA required for admin
• Regular Audits: Quarterly penetration testing by independent security firms
• Data Retention: Personal data kept for 5 years post-account closure (regulatory requirement)

🌐 Third-Party Sharing

We only share data with:

• Payment Processors: To facilitate crypto transactions (BitPay, Coinbase Commerce)
• Identity Verification: Jumio, Onfido for KYC compliance
• Regulatory Bodies: Curaçao Gaming Control Board when legally required
• Affiliate Partners: Only anonymized conversion data for commission calculation

We never sell your personal data to marketers or data brokers.

📧 Your Rights

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion (where legally permissible)
• Object to processing for marketing purposes
• Data portability in machine-readable format

To exercise these rights, contact: privacy@bigdollarcasino.com

🔞 Children's Privacy

Big Dollar Casino is strictly for users 18 years or older (21+ in some jurisdictions). We employ age verification checks and do not knowingly collect data from minors. If you believe a minor has provided us with personal information, contact us immediately for deletion.

📱 PWA and Mobile Data

Our Progressive Web App may request:

• Push Notifications: Optional alerts for bonuses and withdrawals (can be disabled)
• Storage Access: For caching game assets and offline functionality
• Biometric Data: Touch ID/Face ID for quick login (stored locally, never transmitted)